Accessibility Statement
Our Commitment
Regulated Services Advisory Pty Ltd is committed to ensuring digital accessibility for all users, including people with disabilities, older Australians, carers, and members of our diverse communities. We aim to provide a website that is easy to navigate, perceivable, and functional for everyone.
Accessibility Standards
Our website aims to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as recommended by the World Wide Web Consortium (W3C) and recognised under Australian law (Disability Discrimination Act 1992).
Key Features
To support accessibility, our website includes:
👁️ Visual Accessibility
- Sufficient colour contrast ratios
- Scalable fonts and responsive text
- Text alternatives for images
- Focus indicators for navigation
⌨️ Keyboard Navigation
- Full keyboard operability
- Skip to content links
- Logical tab order
- ARIA landmarks and labels
📱 Responsive Design
- Mobile-friendly layout
- Screen reader compatibility
- Touch-friendly controls
- Zoom support up to 400%
📝 Content Structure
- Clear headings hierarchy
- Semantic HTML elements
- Accessible forms and labels
- Descriptive link text
Additional Accessibility Measures
- Skip to content links for keyboard users
- Proper semantic HTML structure
- ARIA landmarks for screen reader users
- Focus indicators for keyboard navigation
- Adjustable text sizing (using browser controls)
Feedback and Assistance
If you encounter any barriers to accessing our website or require assistance with digital content or forms, please contact us. We are committed to providing reasonable accommodations and improving accessibility wherever possible.
Accessibility Contact
Regulated Services Advisory Pty Ltd
ABN: 84 694 451 235
Address: 233 Castlereagh Street, Sydney NSW 2000
Phone: 0410 299 570
Email: admin@regulatedservicesadvisory.com.au
We aim to respond to accessibility feedback within 3 business days
Ongoing Improvements
We are continuously working to improve the accessibility of our website and digital services. Your feedback is valuable and helps us achieve an inclusive experience for all users.
Our accessibility initiatives include:
- Regular accessibility audits using automated and manual testing
- Staff training on accessible content creation
- User testing with people with disabilities
- Monitoring new WCAG standards and implementing updates
Alternative Access Options
If you need information from our website in an alternative format, we can provide:
- Printed materials (large print available)
- Assistance over the phone
- Email or postal correspondence
- In-person support at our offices
Please contact us to arrange alternative access to our information and services.
Compliance Status
This website is partially compliant with WCAG 2.1 Level AA standards, due to the following exceptions:
- Some third-party content may not meet our accessibility standards
- Older PDF documents may not be fully accessible
- Some complex data tables may require simplification
We are actively working to address these issues and improve compliance.
DISCLAIMER
Regulated Services Advisory Pty Ltd
ABN: 84 694 451 235
Address: 233 Castlereagh Street, Sydney NSW 2000
Phone: 0410 299 570
Email: admin@regulatedservicesadvisory.com.au
Effective date: 21st January 2026
1. GENERAL INFORMATION ONLY
Content on this website and any general information we provide is for general information purposes only and does not constitute legal advice, clinical advice, financial product advice, or professional advice tailored to your circumstances.
2. NO CLIENT RELATIONSHIP BY WEBSITE USE
Using this website, submitting a form, or requesting documentation access does not create a client relationship. A formal engagement begins only when we confirm scope, and you accept a written proposal or agreement.
3. INDEPENDENT ADVISORY, NOT OPERATIONAL DELIVERY
We provide independent advisory and assurance services and do not undertake operational delivery except otherwise discussed/agreed. Implementation decisions and actions remain the responsibility of the provider.
4. AGED CARE AND NDIS CONTEXT
We support providers operating in regulated environments by developing governance, documentation and audit readiness frameworks. Aged care providers should ensure their arrangements meet obligations under the Aged Care Act 2024 and related requirements, including governance expectations.
For NDIS, we support documentation frameworks, compliance resources, governance assurance and audit readiness aligned to NDIS Practice Standards. We do not provide NDIS registration application services or renewal submission management. The handling of certain information in the NDIS environment may be subject to protections in the NDIS Act.
5. NO GUARANTEE OF REGULATORY OUTCOMES
Regulatory decisions, audit outcomes and compliance assessments are made by the relevant regulator or approved audit bodies based on their processes and evidence. We do not guarantee any particular outcome.
6. TEMPLATES AND DOCUMENTATION
Policies, templates and other materials are provided as governance support tools and must be adapted to your organisation's service model, operating context and obligations. You are responsible for implementation, staff communication, training (if required), and ongoing compliance management.
7. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we exclude liability for any loss arising from reliance on website content or materials outside the scope of a signed engagement, and for indirect or consequential loss.
8. EXTERNAL LINKS
Our website may contain links to external sites. We do not control those sites and are not responsible for their content, accuracy, or security.
9. CONTACT
If you require advice specific to your organisation, contact us to discuss a scoped engagement.